Frequently Asked Questions
These are the Frequently Asked Questions about our earrings products.Please read our FAQ to avoid any misunderstanding. Don’t find an answer to your questions? Feel free to contact us.
No minimum order required.
We offer an international shipping using ePacket delivery, but when this courier is not available for some countries, we use the standard shipping.
You would get a full refund if your order didn’t arrive within 30 business day.
Please read the product description carefully. If you received a different one please, contact us immediately to send you another one for free.
For hygienic reasons, we don’t accept a return currently.
We accept PayPal as the easiest & most secure way to make payment online. All transactions will be processed on PayPal servers. Hover, you can pay with your credit card if you don’t have a PayPal account. All you need is any Debit/Credit card that is supported by PayPal.
You can find the shipping estimated time of each product specified on the product page. Moreover, we will send you, if you need, the tracking number to know when your order will arrive.
We do not keep any sensitive information in our databases like your credit cards or other financial info, except your name, email and shipping address to process and follow-up your orders.
Yes, you will receive a receipt from PayPal after processing your order.
Yes, our animal earrings are Nickel free and hypoallergenic. We always refer to the earrings metal type and other material used in the product description.